Shipping policy
Shipping Policy
1. Order Dispatch (Processing Time)
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We hustle to get your order to you! All orders are packed and dispatched within 24-48 hours (excluding Sundays and Public Holidays).
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You will receive an email/WhatsApp with your Tracking Link as soon as the packet is handed over to the courier partner.
2. Delivery Timelines Once dispatched, the estimated delivery time is:
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Kerala & South India: 2 - 4 Days
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Metros (Delhi, Mumbai, Bangalore, etc.): 3 - 5 Days
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Rest of India: 5 - 7 Days
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Note: Deliveries might be slightly delayed during festivals, extreme weather, or strikes.
3. Shipping Charges
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Prepaid Orders: We offer FREE Shipping on all prepaid orders above ₹999. (Below that, a flat fee of ₹50 applies).
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COD Orders: A flat Cash-on-Delivery handling fee of ₹30 applies to all COD orders.
4. Order Tracking
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Once your order ships, you will receive a notification with a tracking number (AWB).
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You can track your package directly on our courier partner's website or via the link sent to you.
5. Incomplete Addresses
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Please ensure your phone number and complete address (including House No. & Landmark) are correct.
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If a packet is returned to us because of an incorrect address or an unanswerable phone number, we will have to deduct shipping charges from your refund.